qt99's commitment to responsible gaming
qt99 believes entertainment is best enjoyed within safe limits. We are committed to protecting your mental wellbeing and financial security.
You must be at least 21 years old to create an account and play on the qt99 platform. Age verification is an integral part of our registration process.
What is responsible gaming and why does it matter?
Online gaming and betting can be an enjoyable form of entertainment — as long as it is approached with the right mindset and kept under control. At qt99, "responsible gaming" means more than just following rules; it is a culture — one where every player understands their own limits, makes thoughtful decisions, and keeps gaming purely as a form of fun.
We believe gambling should never be a source of income. It is a leisure activity. When someone starts chasing losses or feels they are spending too much time and money, that is a warning sign. qt99 wants to be by your side at that moment — with the right information and effective tools.
Our platform has several safety tools that you can use yourself. From setting deposit limits to temporarily excluding yourself — everything is in your hands.
Our core commitments
- Strictly following all age verification processes
- Personal safety tools always active
- 24/7 support in Bengali and English
- Never encouraging excessive play
- Protecting your data with SSL encryption
Safety tools in your hands
Deposit limits
Decide in advance how much money you can deposit per day, per week, or per month. Once this limit is set, it takes effect immediately, and a set waiting period applies if you request to raise it.
Time-out break
If you feel you need a short break, use the time-out feature. Put your account on a temporary pause for a set period — from 24 hours up to 6 weeks. Playing will not be possible until the break period is over.
Self-exclusion
If you need a longer break, choose the self-exclusion option. Once this feature is activated, your account cannot be reactivated before the set period ends. It is a strong and final protective measure.
Loss limit
Play will automatically stop once your losses exceed a set amount — you decide this limit yourself. It is a highly effective way to avoid harming yourself by chasing losses.
Session time limit
Keep the session time limit on to prevent playing for a long stretch without a break. Once the set time is up, a notification will appear and the session will end automatically. This helps you make good use of your time.
Support assistance
For any issue, contact qt99's 24/7 live chat or email ([email protected]). Our Bengali-speaking team will stay by your side and help you take the right steps.
Warning signs of problem gambling
If you notice the following signs in yourself, it may mean gambling is getting out of control. Being aware in time is the best protection.
You are spending beyond your budget and finding it hard to cover essential household expenses.
You are placing bigger bets to try to win back what you lost — this tendency is known as "chasing losses".
You are spending long hours gaming instead of paying attention to family, friends, or work.
You are taking on debt or borrowing money from others because of gambling.
You feel restless, irritable, or anxious when you cannot play.
You are hiding the extent of your gambling from family or close ones, or lying about it.
Assess yourself
Answer the questions below honestly. If more than three answers are "yes", speak with our support team.
Did you spend more money on gaming last month than you planned?
After a loss, did you feel an immediate urge to play again?
Has work, studies, or family responsibilities suffered because of gaming?
Have you ever spent money in any month on gaming that was meant for rent, food, or other essential costs?
Has anyone in your family expressed concern about your gaming habits?
Even when you want to stop playing, do you find it hard to control yourself?
This assessment is not a substitute for professional medical diagnosis. If you need professional help, contact qt99 support directly.
How to use the safety tools
After logging in to qt99, you will find the "Responsible Gaming" section in your account settings. Follow the steps below from there:
- Log in to your account and go to the "Settings" or "Profile" option.
- Select the "Responsible Gaming" tab.
- Set your deposit limit, loss limit, or session time limit.
- Choose a specific period for a time-out or self-exclusion.
- For any issue, ask for help directly via live chat.
Get help now
If you feel gambling is becoming a problem, do not wait — contact us. Our trained team will help you take the right steps.
24/7 Live Chat — in Bengali and English
Email: [email protected]
Requests for self-exclusion or account closure can also be made directly through the support team.
Safe & enjoyable gaming tips
Set a budget
Decide how much money you can spend before you start playing. Once you reach that amount, stop playing for the day.
See it as entertainment
Do not expect to earn income from gaming. Think of it as a leisure expense, like going to the cinema or a restaurant.
Track your time
Keep a set limit on how long you play. Judgment can drop after a long uninterrupted session, so take regular breaks.
Choose an alternative
If you feel the urge to play because of stress or loneliness, shift your focus to family, friends, or another hobby.
Age verification & protection of minors
Age verification is mandatory for every user during registration on the qt99 platform. No one under 21 is allowed to create an account or deposit money under any circumstances. If a user registers with false information and their age cannot be verified later, the account will be closed immediately.
If there are teenagers or children in your home, keep your account details out of their reach. Log out of the qt99 app or browser and never share your password with anyone. Ensuring the digital safety of everyone in your family is your responsibility.
If you suspect a minor is using the account, notify us immediately at [email protected].
21+ only
Entry without age verification is prohibited
Play safe, enjoy the fun
Keep your gaming experience on qt99 entirely in your own hands. Use the safety tools and enjoy gaming responsibly.